Privacy policy

This Privacy Policy describes how Tienda Tennis (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website or make a purchase from our store.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you visit Tienda Tennis, we may collect certain information about your device, your interaction with our website, and information necessary to process your purchases.

Device & Usage Information

We may automatically collect information including:

  • IP address
  • Browser type and device information
  • Time zone settings
  • Pages visited and browsing behavior
  • Cookies and analytics data

Contact & Order Information

When placing an order or contacting us, we may collect:

  • Full name
  • Billing and shipping address
  • Phone number
  • Email address

Payment Information

We collect payment information necessary to process your transactions securely, including payment card details and payment method information.

We currently accept major payment methods including Visa, Mastercard, American Express, PayPal, and Apple Pay.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Provide customer support
  • Process payments securely
  • Ship products and provide tracking updates
  • Improve our website and shopping experience
  • Send updates, promotions, and marketing communications
  • Prevent fraudulent transactions and maintain website security

3. Sharing Your Information

We may share your information with trusted third-party service providers who assist us in operating our business and website.

Shopify

Our online store is powered by Shopify, which provides the e-commerce platform used to sell our products and services.

Google Analytics

We use Google Analytics to better understand how visitors use our website and improve user experience.

Meta/Facebook Advertising

We may use advertising services provided by Meta to deliver relevant advertisements and marketing communications.

We do not sell your personal information in the traditional sense.

4. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

Tienda Tennis uses secure SSL encryption and trusted payment gateways to help ensure safe and secure transactions.

5. GDPR Rights (European Economic Area Residents)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Request transfer of your information to another service
  • Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

6. CCPA Rights (California Residents)

If you are a California resident, you may have the right to:

  • Request access to your personal information
  • Request deletion or correction of your data
  • Request information regarding how your data is used
  • Opt out of certain data-sharing activities

To exercise your privacy rights, please contact us directly.

7. Age Requirement

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

We do not knowingly collect personal information from individuals under 18 years of age.

8. Cookies

Tienda Tennis uses cookies and similar technologies to improve website performance, analyze traffic, remember preferences, and personalize your shopping experience.

You can manage or disable cookies through your browser settings at any time.

9. Governing Law

This Privacy Policy shall be governed and interpreted in accordance with the laws of the United States.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, operational requirements, or legal obligations.

Any updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Tienda Tennis
1400 S Arizona Ave, Chandler, AZ 85286
Phone: +1 480-598-0162
Email: info@tiendatennis.com