Privacy policy

Privacy Policy

Last Updated: June 2026

This Privacy Policy describes how Tienda Tennis ("Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from our website. By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you visit Tienda Tennis, we may collect certain information about your device, your interaction with our website, and information necessary to process your purchases.

Device and Usage Information

We may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Time zone settings

  • Pages viewed and browsing behavior

  • Referral sources and website interactions

Contact Information

When you place an order or contact us, we may collect:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

Payment Information

To process purchases, we collect payment-related information through secure third-party payment providers. Accepted payment methods may include:

  • Visa

  • Mastercard

  • American Express

  • PayPal

  • Apple Pay

We do not store complete credit card information on our servers.

2. How We Use Your Personal Information

We use your information to:

  • Process and fulfill orders

  • Verify and process payments

  • Provide customer support

  • Communicate regarding your purchases

  • Send order confirmations and shipping updates

  • Improve our website and services

  • Detect and prevent fraud or unauthorized activity

  • Send promotional offers and marketing communications where permitted by law

3. Sharing Your Personal Information

We may share your information with trusted third-party service providers that help us operate our business and provide services to you.

Shopify

Our online store is powered by Shopify, which provides the e-commerce platform used to sell our products and services.

Google Analytics

We use Google Analytics to understand how visitors interact with our website and improve user experience.

Advertising Partners

We may use advertising services such as Meta (Facebook and Instagram), Google Ads, and similar platforms to provide personalized advertisements and marketing communications.

We only share information necessary for these providers to perform their services.

4. How We Protect Your Information

We take reasonable security measures and follow industry best practices to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Our website utilizes:

  • SSL (Secure Socket Layer) encryption

  • Secure payment gateways

  • Industry-standard security protocols

We are committed to maintaining a secure shopping experience and offer secure checkout protection for all transactions.

5. GDPR Rights (European Economic Area)

If you are located in the European Economic Area (EEA), you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

To exercise any of these rights, please contact us using the information provided below.

6. California Privacy Rights (CCPA/CPRA)

California residents may have the right to:

  • Know what personal information we collect

  • Request access to their personal information

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Opt out of certain data-sharing activities

Tienda Tennis does not sell personal information for monetary compensation. However, certain advertising technologies may constitute data sharing under applicable privacy laws.

To exercise your privacy rights, please contact us.

7. Age Restriction

Our website and services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under the age of 18.

If we become aware that information from a child has been collected, we will take reasonable steps to remove it.

8. Cookies

Cookies are small files stored on your device that help improve your browsing experience.

We use cookies for:

  • Website functionality

  • Analytics and performance monitoring

  • Shopping cart functionality

  • Marketing and advertising

  • User preferences

You may control or disable cookies through your browser settings; however, doing so may affect certain website features.

9. Governing Law

This Privacy Policy and any disputes arising from your use of the Site shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:

Tienda Tennis
1400 S Arizona Ave
Chandler, AZ 85286
United States

Email: info@tiendatennis.com
Phone: +1 (480) 598-0162

We are committed to protecting your privacy and ensuring a safe and secure shopping experience at Tienda Tennis.