Terms of service

Terms of Service

Last Updated: June 2026

This website is operated by Tienda Tennis. Throughout the site, the terms "we," "us," and "our" refer to Tienda Tennis. Tienda Tennis offers this website, including all information, tools, and services available through this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.

By accessing our website and/or purchasing products from us, you engage in our Service and agree to be bound by these Terms of Service ("Terms"), including any additional terms, conditions, and policies referenced herein.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.

Section 1 – Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least 18 years of age or have the consent of a parent or legal guardian.

You may not use our products or services for any illegal or unauthorized purpose. In using the Service, you agree not to violate any applicable laws, regulations, or third-party rights, including intellectual property rights.

Section 2 – Billing and Payment Terms

We are committed to providing a secure shopping experience.

Accepted Payment Methods

We currently accept:

  • Visa

  • Mastercard

  • American Express

  • PayPal

  • Apple Pay

Payment Processing

  • All transactions are protected through Secure SSL Encryption.

  • Payment is charged at the time the order is placed.

  • You agree to provide accurate, complete, and current billing and account information for all purchases made through our website.

We reserve the right to refuse or cancel any order if fraudulent, unauthorized, or suspicious activity is detected.

Section 3 – Shipping Policy

We strive to process and deliver orders efficiently and reliably.

Shipping Information

Shipping Cost: Free Shipping on all orders

Order Processing Time: 1–2 Business Days (Monday–Friday)

Estimated Transit Time: 3–5 Business Days (Monday–Friday)

Order Cut-Off Time: 5:00 PM EST

Shipping Carriers:

  • FedEx

  • UPS

  • USPS

Shipping Destinations:

  • United States

  • Canada

Delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or circumstances beyond our control.

Section 4 – Return and Refund Policy

Customer satisfaction is important to us.

Return Eligibility

  • Returns must be requested within 30 days of delivery.

  • Products must be unused and returned in their original condition, including packaging and tags where applicable.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Restocking Fee

A $9.99 restocking fee may be applied to approved returns.

Refund Processing

  • Refunds are issued to the original payment method used during checkout.

  • Once the returned item is received and inspected, approved refunds are typically processed within 5–7 business days.

Section 5 – Subscription Services

If Tienda Tennis offers subscription-based products or services, the following terms apply:

Automatic Renewal

Subscriptions automatically renew at the end of each billing cycle unless canceled before the renewal date.

Cancellation

You may cancel your subscription at any time through your account or by contacting customer support.

To avoid charges for the next billing cycle, cancellations must be submitted at least 24 hours before renewal.

Commitment

Unless otherwise stated, there is no minimum subscription commitment.

Section 6 – Privacy Policy and Data Protection

Your submission of personal information through the website is governed by our Privacy Policy.

Information We Collect

We may collect:

  • Device and browser information

  • Contact information

  • Billing and shipping information

  • Payment-related information

  • Website usage and analytics data

Third-Party Services

We may share limited information with trusted service providers, including:

  • Shopify

  • Google Analytics

  • Meta (Facebook and Instagram Advertising)

  • Payment processing providers

Data Protection

We utilize:

  • SSL Encryption

  • Secure payment gateways

  • Industry-standard security practices

to help protect your personal information.

GDPR Rights

Residents of the European Economic Area (EEA) may have the right to access, correct, transfer, or request deletion of their personal data.

California Privacy Rights (CCPA/CPRA)

California residents may request access to, correction of, or deletion of personal information collected by us.

Tienda Tennis does not sell personal information for monetary compensation.

Section 7 – Prohibited Uses

You may not use the website or its content:

  • For any unlawful purpose

  • To violate any local, state, federal, or international laws

  • To infringe upon intellectual property rights

  • To transmit malware, viruses, or harmful code

  • To collect or track personal information of others without authorization

  • To engage in fraud, harassment, abuse, or deceptive practices

  • To interfere with the security or operation of the website

Violation of these Terms may result in immediate termination of access to our services.

Section 8 – Governing Law

These Terms of Service and any disputes arising from your use of our website shall be governed by and construed in accordance with the laws of the United States.

Section 9 – Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time.

Changes become effective immediately upon posting to this page. Continued use of the website following any changes constitutes acceptance of those revisions.

Section 10 – Contact Information

If you have questions regarding these Terms of Service, please contact us:

Tienda Tennis
1400 S Arizona Ave
Chandler, AZ 85286
United States

Email: info@tiendatennis.com
Phone: +1 (480) 598-0162

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.